- Manage and supervise the daily activities of the technical team.
- Ensures optimal usage of manpower and resources.
- Oversees and carries out maintenance and repair of equipment.
- Responds to all reactive maintenance within the specified service level agreements and operational policies.
- Ensures that Planned Preventative Maintenance tasks are carried out in accordance with the schedule, frequency and task lists and provides reports on any works required thereafter.
- Responds in a prompt and efficient manner to all reactive issues and help desk requests.
- Carries out site inspection on a random basis to monitor the benchmark of work and schedule.
- Coordinates with other teams and ensures satisfactory completion of work.
- Submits weekly accurate timesheets for the operational staff.
- Carries out routine inspections for the jobs accomplished by Technicians and Service Partners.
- Ensures that both the quality and the quantity of the jobs are in line with Service Level Agreements/KPIs.
- Promotes a safe work environment and proper use of Personal Protective Equipment.
- Receives and complete work orders to include; records concerning time, labour and materials for each task.
- Responds to emergency situations during and after hours for to resolve the emergency requirements.
- +966 56 113 1111
- Saudi Arabia - P.O Box 3412 Khobar 31952
- info@dtc. sa
- Sat - Thu 08:00 - 05:00
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